Shipping
Thank you for shopping with newsmartmart! We strive to provide fast, reliable, and affordable shipping to ensure your experience with us is seamless and hassle-free. Please review our shipping policy below for important details about processing times, delivery options, and other information regarding your order.
1. Processing Time
• Orders are typically processed within 1-2 business days (Monday to Saturday, excluding public holidays).
• Orders placed after 2:00 PM (IST) or on weekends/holidays will be processed on the next business day.
• You will receive a confirmation whastapp message and email with tracking information once your order has been shipped.
2. Shipping Options & Delivery Times
Delivery times vary based on your location generally it is 2 to 7 days and are approximately as follows:
-DELHI 1-2 DAYS AND SAME DAY DELIVRY ALSO BUT FIRST YOU HAVE TO UPDATE US BEFORE ORDERING ON WHATSAPP
- Maharashtra & Gujarat: 2-3 Days
- Other States: 4-7 Days
- Jammu & Kashmir, North Eastern States, Andaman & Nicobar Islands: 5-10 Days
Please note that these timeframes are estimates, and actual delivery may differ slightly depending on various factors.
4. Shipping Locations
• We currently ship within India.
• At this time, we do not ship to P.O. Boxes or internationally.
5. Tracking Your Order
Once your order is shipped, you will receive a Whatsapp message and an email with tracking information.
6. Lost, Stolen, or Damaged Packages
newsmartmart is not responsible for lost or stolen packages once they are marked as delivered by the carrier. If your package is lost, stolen, or damaged in transit, please contact the shipping carrier directly to file a claim. However, we’re happy to assist you in resolving issues—please Whatsapp us at +91 8800677560 for help.
7. Incorrect Shipping Address
Please ensure your shipping address is accurate at checkout. If you notice a mistake, contact us immediately at Whatsapp number: +91 8800677560. We will do our best to update your order before it ships.
8. Questions or Concerns?
If you have any questions about our shipping policy or need assistance, feel free to reach out to our customer service team at Whatsapp number: +91 88714 88214. Our support team is available Monday to Saturday (excluding public holidays), from 10:00 AM to 10:10 PM. We’re here to help!
Thank you for choosing newsmartmart. We appreciate your business and look forward to serving you!